Terms and Conditions

Welcome to Hair by Wynand! By accessing or using our website and services, you agree to comply with these terms and conditions. Please read them carefully before proceeding with any online orders or salon services.

Online Orders:

  1. Order Placement: All online orders are subject to availability. We reserve the right to cancel or refuse any order placed with us.
  2. Payment: Payment for online orders must be made in full at the time of purchase. We accept various payment methods, including credit/debit cards and electronic transfers.
  3. Shipping: We strive to process and ship orders promptly. However, shipping times may vary based on location and product availability.
  4. Returns: For health and safety reasons, we do not accept returns or exchanges on chemical products such as hair dyes, treatments, or styling chemicals. Please review product details and descriptions carefully before making a purchase.

Salon Services:

  1. Chemical Treatments: Our salon offers a range of chemical treatments, including but not limited to hair coloring, bleaching, perming, and smoothing treatments. These services are performed by trained professionals and may require a consultation prior to scheduling.
  2. Consultation: For chemical treatments, a consultation may be necessary to assess your hair's condition, discuss desired results, and determine suitability for the chosen service.
  3. Patch Test: Some chemical treatments require a patch test 24-48 hours before the appointment to check for allergic reactions. It is your responsibility to inform us of any allergies or sensitivities.
  4. Results: While we strive for excellent results, individual outcomes may vary based on hair type, condition, and previous treatments. We will communicate expectations realistically during consultations.

General Terms:

  1. Accuracy: We make every effort to ensure the accuracy of information provided on our website and during consultations. However, we do not guarantee the accuracy, completeness, or suitability of the information for your specific needs.
  2. Liability: Hair by Wynand and its affiliates are not liable for any damages, losses, or injuries resulting from the use of our products or services, including but not limited to allergic reactions, misuse of products, or dissatisfaction with results.
  3. Changes: We reserve the right to update, modify, or change these terms and conditions at any time without prior notice. It is your responsibility to review them periodically for updates.

By using our website, purchasing products, or booking salon services, you acknowledge and agree to abide by these terms and conditions. If you have any questions or concerns, please contact us for clarification before proceeding. Thank you for choosing Hair by Wynand for your hair care needs.